Privacy Policy – ZPay Komunika Indonesia

Effective Date: [05/06/2025]

Welcome to ZPay Komunika Indonesia. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application and website. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our users. This includes:

Personal Information: Your name, phone number, email, and account credentials when registering.
Payment Information: Credit/debit card, bank account, or other payment details necessary to process transactions.
Transaction Details: Information about top-ups, digital products, timestamps, and transaction IDs.
Usage Data: Device type, OS, IP address, interaction with app features, and location (if permitted).
Cookies & Tracking: We use cookies and analytics tools to enhance your experience.
Third-party Data: Data from social media or other sources if connected to your account.

2. How We Use Your Information

To provide, manage, and improve our services.
To personalize your user experience.
To send transaction updates, promotional offers, and respond to your inquiries.
To detect fraud and ensure the security of our platform.
To comply with legal obligations and regulatory requirements.
To conduct data analysis and enhance app performance.

3. How We Protect Your Data

Your security is our priority. We implement encryption, secure servers, and restrict access to authorized personnel only. While we strive to protect your data, no system is 100% secure. We continuously monitor and improve our security practices.

4. Sharing Your Information

Service Providers: Trusted partners like payment processors, hosting services, and analytics providers.
Legal Requirements: When required by law or government request.
Business Transfers: In the event of a merger or acquisition, your data may be transferred.
Protection of Rights: To enforce our policies or protect our users and services.

5. Your Rights and Choices

Request access to your data.
Correct or update your personal details.
Request deletion of your data, subject to applicable laws.
Opt out of promotional communications.
Adjust cookie preferences through your device/browser settings.

6. Updates to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed about how we protect your data.

Contact Us

If you have questions or concerns about this policy, please contact us at [email protected].

"Your privacy matters. Thank you for trusting ZPay Komunika Indonesia."